Category: Troubleshooting

Article We take security seriously. All payments are processed through Stripe, the trusted leader in payment processing for global businesses. Stripe uses best-in-class security tools to maintain the industry’s most stringent level of certification.

Article I registered but I missed the live webinar. When will the recording be available?We send the webinar recordings through email to all registrants the week after the live webinar takes place. You can also always access webinar recordings on https://yourlocalart.com.sg/artwork/ as soon as they’re available.I registered for the webinar but I…

Article For certain purchases or auctions, LocalArt will require users to verify their identities in order to provide a seamless and more secure purchasing experience. You will only be asked to complete this once; after that, your verified status on LocalArt is valid for three years. Note: At this time, we…

Article This article will walk you through steps to take as you run into technical troubles with both LocalArt iOS App and LocalArt Android App. Do try each step fully and only move on to the next if you continue to experience troubles after following the step before.For iOS1. Ensure that…

Article What is identity verification? Identity verification is a process that helps us know that you are really you. YourLocalArt does this by working with a verification partner that will securely validate that your government ID (commonly a driver’s license, passport, or national ID card) is real, and that a photo…

Article Incognito Mode, sometimes referred to as Private Browsing, is a way to open your browser without your browsing history, most cached items, or most cookies. You can think of it almost like opening your browser for the very first time.LocalArt may ask you to use an incognito window as an…

Article We’re constantly working to make LocalArt the safest online art marketplace for buyers and sellers. This guide includes our recommended practices online trust and safety practices. Create a strong password:  Your password must have at least eight characters including one lowercase letter, one uppercase letter, and one digit. You can…