What are the conditions of sale for LocalArt’s auctions?

Article By bidding in an auction on LocalArt, you are accepting our Conditions of Sale. These conditions contain important terms and information that apply to all bidders. Please read them carefully before bidding.If you have any questions, please reach out to ylahelp@artlover.com

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How long will it take for my order to be shipped?

Article This guide outlines how long it may take from your Order being approved to your new work to be hanging in your home.When opting to purchase via Secure Checkout, we will confirm your order or respond to your offer within 3 working days. Once the order has been approved, we…

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Why should I use YourLocalArt to buy art?

Article YourLocalArt is the world’s largest resource for discovering and collecting modern and contemporary art. Our marketplace is made for aspiring artists, help us sustain their passion to continue painting and making art. Plus, we’re dedicated to being the most trustworthy platform for buying and selling art—every purchase made exclusively with…

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How do I register to bid in an LocalArt auction?

Article All bidders are required to register before an auction so the auction house knows who’s bidding. Each sale has a separate registration.If you’ve registered before, log in and click “Register to bid” on the auction sale page for a one-step registration.If you’re new to LocalArt auctions, you’ll be asked to…

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What is a condition report and how do I request one?

Article A condition report is an evaluation of the current physical state of an artwork. It summarizes any of the artwork’s defects, including but not limited to: dents, wrinkles, cracks, creases, tears, staining, pinholes, yellowing/discoloration, mold, etc.Condition reports can come as detailed PDFs, or can simply be a statement such as…

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24-Hour Cancellation Policy and Returns

Article If you have changed your mind about an order made via Buy Now or Make an Offer, you may submit a cancellation request within 24 hours of order confirmation. To cancel your order, please contact our Orders team at ylahelp@artlover.com stating your reasons.Note: YourLocalArt’s 24-hour cancellation policy applies to offers and…

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How do I buy on YourLocalArt?

Article Secure Checkout YourLocalArt provides secure checkout which allows collectors to acquire new works, making YourLocalArt a safe place to buy the art you love. Contact an artist  If you would like to reach out to the artist, please fill up contact us form with your contact details and we will…

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I’ve received an error at checkout, what do I do now?

If you receive an error message when attempting to check out, it’s likely for one the following reasons. Our Support team are here to help, you can contact us with your order number via ylahelp@artlover.com Payment error It is possible that our payment processor, was unable to process your card successfully.…

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